Seasonal Senior Server, Swilcan Loft, St Andrews

About The Role

Our award-winning Food and Beverage team is at the hub of our business, and we have an exciting opportunity for an experienced server to join our Swilcan Loft Restaurant. Swilcan Loft is a 74‑cover restaurant with floor‑to‑ceiling windows and an outdoor terrace overlooking the 17th hole of the Old Course and one of golf’s most famous landmarks, Swilcan Bridge – from which Swilcan Loft takes its name. This position would suit someone with strong waiting experience and a desire to develop. The role will include preparing for service, maintaining high standards of service and presentation, being responsible for your own section, being the designated leader on shift, providing a 5‑star experience and creating lasting memories for our guests who travel from around the globe to visit us.

Responsibilities

• Take and deliver accurate orders while ensuring prompt and professional service.
• Attend to any guest queries and enquiries in a caring and helpful manner, and with a commitment to dealing with their issues in a positive way.
• Maintain the highest standards of service and restaurant setup and presentation throughout the outlet.
• Interact with guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us memorable in every way.

Qualifications

• Previous server and customer service experience.
• Great communication skills and an enthusiastic approach; well organized and punctual.
• Keen eye for detail, an organized approach and willingness to exceed guest expectation.
• A desire to be the best and work with the best – learning from the experts in our team and sharing your knowledge with us.
• A positive “can do” attitude to solving problems in a professional and courteous manner.

Hours

Seasonal Full Time

Salary

£28,343.75 per annum

Why you’ll Love Working With Us

• Dine On Us – Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee & soft drinks.
• Exclusive Resort Perks – Treat yourself to generous discounts across the resort from award-winning restaurants, luxury room stays and in our Pro Shop (St Andrews only PGA approved pro shop).
• Kohler Group Benefits – Unlock even more savings with our wider discounts across the Kohler family.
• Wellness, Your Way – Enjoy free access to our on-site Kohler Waters Fitness Centre, featuring a fully equipped gym, 20‑metre pool, sauna and hot tub. Relax, recharge, repeat.
• Plan Your Future – We’ll help you get access to the right information through complimentary mortgage consultations.
• Cycle2Work – Stay active and save money with our Cycle2Work programme, good for you and the planet.
• Perkbox – Enjoy exclusive discounts, rewards and monthly treats all in one easy app.
• Get Rewarded – Earn fantastic rewards on our Global Recognition Platform and introduce great talent to our team through our generous Refer a Friend scheme.
• 24/7 Wellbeing Support – Our Employee Assistance Programme is available around the clock, offering confidential guidance whenever you need it.

Equal Opportunities Statement

The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.

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