Organic Food Quality Assurance, Ealing

Japanese Foods company is seeking for Quality Assurance
Title: Quality Assurance
Location: West London
Salary: up to 45K

The role:
You will be working within the QA/ Technical Team:

• Ensuring safety, quality and authenticity of Clearspring branded products and their ongoing compliance with the applicable food regulations, organic standards, company guidelines and other codes of practice;

• Maintaining Clearspring product database, ERP system, product specifications and related QA records with up to date and accurate information

• Undertaking communications with our suppliers, reviewing and approving suppliers' technical documentation to ensure continuous compliance with the relevant regulations, agreed specifications and company standards

• Assisting with internal and external enquiries for technical information; completing customer questionnaires, new line forms, specifications

• Responding to customer queries and complaints and investigating them with the suppliers

• Undertaking necessary QC checks, monitoring, reporting, investigating and closing non-conformances

• Working closely with the Product Development team during product development process to ensure the compliance of the final product and the product label

• Actively participating in maintaining company QMS and HACCP plan and keeping up to date with the emerging trends in the fields of food safety and regulatory compliance

• Maintaining relevant third-party certifications (BRC, Organic, Demeter, Vegan, Kosher, packaging waste and recyclability reporting obligations)

Key Responsibilities and Accountabilities:

• Fluent written & spoken English
• Experience in a technical role in a similar food brand holder/ importer/ distributor environment
• Technical knowledge of a wide range of ambient product categories
• Good scientific background/ understanding of food science
• Working knowledge of EU / UK Food Regulations
• Good understanding and training in HACCP principles
• Good data skills and working knowledge of Microsoft Suite, databases, and ERP systems
• Ability to prioritize and complete varied workload with proactive approach to problem solving
• High level of accuracy and attention to detail with good analytical skills
• Self-motivating team player, with good communication skills
• Working knowledge of BRC certification requirements, particularly Agents & Brokers standard
• Knowledge of organic certification standards