W Lounge - Waiter/ress, City of Edinburgh

Waiter/Waitress — W Lounge, W Edinburgh, 1 St James Square, Edinburgh, United Kingdom.

Position Type: Non‑Management. Schedule: Full Time. Location: on the 11th floor of W Edinburgh, open from 9 am until late. This is a fixed‑term role, expected to end September 2026.

• Have a detailed knowledge of the food and beverage on offer at W Lounge.
• Be proactive in learning about the menus and the culture of the places they have been inspired by.
• Take food and drink orders and answer any questions about menu selection, preparation, modifications, and allergens.
• Ensure guests enjoy their time, checking back for satisfaction and resolving any issues that arise.
• Communicate with the kitchen regarding questions, length of wait, product availability, meal requirements, allergies, dietary needs and special requests.
• Maintain cleanliness of work areas, china, glass and silver throughout the day.
• Restock items as needed.
• Present physically and accurately the check to guests and process payments.
• Follow health and safety guidelines and report accidents and injuries.
• Work as a team with the rest of the W Lounge team, supporting wherever necessary as directed by the manager.

• Keen eye for detail.
• Good prioritization skills.
• Ability to stay calm under pressure.
• Strong organization and multi‑tasking skills.
• Confidence interacting with guests.
• Good communication skills.
• Positive mindset.
• Genuine passion for working in hospitality.

• World‑class training and development, including leadership development.
• Unlimited career opportunities (internationally and locally).
• Wellness and mental health programmes.
• Discounted accommodation, food and beverage in over 9,000 hotels worldwide.
• Discounts for friends and family.
• Specially curated discounts in thousands of shops.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.