Seasonal Sales Associate, Tommy Hilfiger Cheshire Oaks, Ellesmere Port

The Sales Associate plays a key role in delivering outstanding customer service and maintaining high standards of store performance.

• Ensuring high levels of customer satisfaction through excellent service
• First point of contact for authorizing discounts and resolving customer queries
• Being a brand ambassador, demonstrating in-depth product knowledge
• Building and maintaining professional relationships with our customers
• Outfit building for customers and making further product recommendations
• Assessing customers’ needs and providing assistance and information on product features
• Driving store KPIs and suggesting ways to improve
• Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner

• Connect to consumers and have a previous track record within hospitality or retail
• Effective communicator with a collaborative mindset to win
• Inspire trust and recognize and celebrate the contributions and achievements of others
• Adapt fast
• Act with purpose, showing a clear presence on the shop floor
• Take ownership and make informed decisions to find in-store solutions

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.