Service Engineer, Evesham WR11

We're Hiring! Service Engineer – Matcon (IDEX MPT Inc.)

Evesham, Worcestershire | UK, Ireland & EMEA travel

Matcon, part of IDEX MPT Inc., has been a global leader in advanced powder handling solutions for over 40 years. Our IBC technology supports worldâclass manufacturers in the food, nutrition, pharmaceutical, chemical, and metal powders sectors.

We’re looking for a confident, customerâfocused Service Engineer to join our Aftermarket team. If you enjoy variety, problemâsolving, and working directly with clients, this could be the perfect role for you.

What You’ll Be Doing

You’ll be the face of Matcon on customer sites—providing maintenance, troubleshooting, repair support, and technical advice. You'll travel across the UK & Ireland, with occasional trips across Europe and beyond.

Key responsibilities include:

• Performing service & maintenance activities at customer sites
• Troubleshooting technical issues and advising on upgrades
• Conducting RMA investigations at Matcon UK
• Preparing service and spares quotations
• Delivering clear, professional site reports
• Building strong relationships with service customers
• Providing training and guidance to client engineering teams
• Collaborating with Service Account Managers to spot opportunities

What You’ll Bring

• HNC/HND (or equivalent) in Engineering
• Strong mechanical engineering knowledge
• Understanding of controls, instrumentation & pneumatics
• Great troubleshooting and diagnostic skills
• A proactive, professional, customer-first mindset
• Willingness to travel at short notice
• Full UK driving licence preferred
• PLC knowledge is a bonus (training provided)

What We Provide

• Comprehensive training across mechanical, electrical, software, and H&S areas
• Shadowing with experienced Service & Commissioning Engineers
• Cross-functional understanding of Matcon’s internal processes
• Flexibility to work remotely once trained
• The chance to represent a well-established global brand

Why Join Us?

You’ll enjoy a varied, hands-on role with autonomy, travel, and real impact on customer operations—within a supportive company that invests in your growth.

Ready to Apply?

If you’re an enthusiastic engineer who thrives on technical challenges and building customer relationships, we’d love to hear from you.

Apply now or reach out to our team for more information!

Job Types: Full-time, Permanent

Pay: Up to £40,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Paid volunteer time
• Private medical insurance
• Referral programme
• Sick pay
• Store discount

Education:

• Diploma of Higher Education (preferred)

Experience:

• Service engineering: 5 years (preferred)

Willingness to travel:

• 75% (preferred)

Work Location: On the road