Bank Care and Support Assistant, Montague Rd

Bank Care and Support Assistant

14 Montague Road, Felixstowe, Suffolk, IP11 7HF

£13.15 per hour

Hours as and when required

Empower others to thrive

We'reproud to be recognised as the2025 Housing with Care Employer of the Year- and we're excited to welcome a new Bank Care and Support Assistant to our vibrant mental health service at14 Montague Road, Felixstowe, Suffolk, IP11 7HF.

You'llbepart ofa compassionate, community-focused teamsupporting people withmental health needsthat puts people first - every single day.#BeYourBest is more than ahashtag-it'sour commitment to helpingour peoplegrow, thrive, and feel valued.We'llsupport you with thetools, training, and encouragement to reach your fullpotential,while celebrating your individuality and the difference you make every day.

As anot-for-profitorganisation, we reinvest in our people and ourservices, celebrating individuality andhelpingyouthrive bothpersonally and professionally.

Your role

• Deliver personalised care and support, helping customers live as independently as possible
  

• Support with washing, dressing,bathingand personal hygiene
  

• Administer medication safely and accurately
  

• Assistwith shopping,cleaningand laundry tasks
  

• Help customers arrange and attend appointments
  

• Promote a positive culture by engaging with customers and reducing social isolation
  

• Keepaccuraterecords and follow safe practices, including risk assessments
  

Your skills

• Personalised approach to care and ideally experiences supporting people withmental health needs
  

• Enthusiastic and flexibleapproach
  

• Strong organisational skills and basic literacy and numeracy
  

• Ability to adapt quickly to changing priorities and meet deadlines
  

• NVQ Level 2 in Health and Social Care or willingness to work towards it
  

• Good communicationskills to build strong relationships with customers
  

• Proficient technology/IT skills (Microsoft Office and similar)
  

Your rewards

• A variety of online discounts and rewards from major retailers
  
• Health and well-being plans
  
• A wide range of learning and development opportunities
  

Ready to #BeYourBest?Apply today and start an inspiring career with Sanctuary Supported Living.Curious about whatit'slike to work with us? Discover our values, culture, and real stories from our teams at or follow us on socials.

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
  

• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
  

• Internal candidates should apply via their internal careers account.
  

• We may close this advert early, so please apply as soon as possible.
  

Inclusion is one of our core values.We'recommitted tobeinga diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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