Customs Clearance Clerk, Felixstowe

Join a dynamic business at the forefront of freight forwarding and warehousing, renowned for delivering outstanding service by blending tradition with innovation. You’ll be part of a team that values integrity, service excellence, and a collaborative spirit—where your expertise truly makes a difference.

✅ The Role

As a Customs Clearance Clerk, you’ll be responsible for managing customs entries and supporting the end-to-end clearance process to ensure goods move smoothly and compliantly. You’ll work closely with internal teams, customers, and external partners to deliver a reliable, high-quality service.

???? Previous experience in customs clearance (freight forwarding or logistics environment)

???? Strong understanding of import/export procedures and customs documentation

???? Excellent attention to detail and ability to work under pressure in a fast-paced setting

???? Confident using internal systems (customs software/TMS) and Microsoft Office

????️ Strong communication skills and a proactive, solutions-focused approach

???? Local knowledge of UK customs processes is essential

???? Prepare and submit customs declarations/entries (import and export) accurately and on time

???? Ensure correct commodity codes, customs procedure codes, and valuations are applied

???? Liaise with HMRC, customers, hauliers, shipping lines, and internal operations teams

⏱️ Monitor clearance progress and resolve delays or queries quickly and professionally

✅ Maintain compliance with customs regulations and internal procedures

????️ Keep accurate records and update internal systems with clearance activity

???? Provide clear updates to customers and colleagues throughout the process

Here’s the package breakdown for you...

???????????????? A supportive, family-owned culture with a genuine team feel

???? Opportunity to grow with a business that values development and long-term careers

???? Collaborative environment where your contribution is recognised

???? A role where you can make a real impact on daily operations and customer service

Ready to take the next step in your customs career? Apply today! Contact LME Recruitment on 01473 375158 or email us at

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