Network Engineer, Greater Manchester

About the job

Job summary

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.

Home Office Digitaldesigns, builds and develops services for the rest of the department and for government. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and deliver 140 million police checks on people, vehicles and property.

A Network Engineer is responsible for the design and implementation of networking services according to the departmental policy and Home Office strategy.

You will work in a team of Network Engineers making sure services are delivered and supported as required. You will work with and support third parties to provide network services and with technical architects to translate architectural designs into operations.

Job description

As a Network Engineer, you will work closely with technical architects and external suppliers to deliver network solutions aligned to departmental strategy and standards. The position offers the opportunity to be involved across the full lifecycle of network services, helping to ensure they are robust, resilient and able to meet evolving business needs. Operating in a fast-paced, service-focused environment, the team plays a vital role in maintaining high availability systems and ensuring continuity of service for critical operations.

Key Responsibilities

Your main day to day responsibilities will be:

• designing, implementing, administrating and supporting network services
• resolving network issues impacting Home Office users, ensuring that technical solutions continue to meet business requirements
• responding to incident reports, ensuring relevant prioritisation and detail to allow for effective investigation
• identifying the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users
• investigating faults in networks, and advising on the implementation of appropriate solutions and preventative measures
• contributing to solutions designs, based on your understanding of the networking integrations points in the end-to-end solution, making sure that the recommended solution meets the functional and non-functional requirements, as well as Home Office standards.

Working Pattern

This role is available on a full-time basis.This role is also suitable for part-time working hours, with a minimum requirement to work 22.2 hours per week due to business requirements.

Like many organisations we need to maintain our services 24/7, therefore, on occasions there may be a requirement to work out of hours, for which you will be paid an additional allowance.

Travel

Occasional travel may be required for business needs. Any associated costs will be reimbursed in line with Home Office policy.

Person specification

Essential Skills

You'll have a demonstrable passion for Network Engineering, with the following skills or some experience in:

• networking concepts, switching, routing, firewalling and load balancing.
• maintaining focus on the whole life cycle of service delivery; from design, development, and delivery through to operations.
• dissecting a problem into its component parts to identify and diagnose root causes, allowing for problem resolution.
• demonstrating the ability to build effective partnerships with diverse teams across multiple locations and technologies.
• presenting verbal and written information clearly and accurately in language which meets the needs of the user and can adapt to stakeholders'reactions with flexibility.

The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework- Use the levels of responsibility to understand what would be expected for each technical skill listed). Please see below for the relevant skills for your role:

Strategy and architecture

• Advice and guidance
  • Specialist advice (TECH) - Level 3
• Strategy and planning
  • Testing (TEST) - Level 2

Development and implementation

• Systems development
  • Network design (NTDS) - Level 2

Delivery and operation

• Service management
  • Incident management (USUP) - Level 2
• Technology management
  • Systems installation and removal (HSIN) - Level 2

People and skills

• People management
  • Organisational facilitation (OFCL) - Level 3

Desirable Skills

Ideally you will also have the following skills or some experience in:

• working with software defined networking.
• understanding of design principles and standards and how they apply to your work.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Delivering at Pace
• Changing and Improving

Benefits

In addition to your salary, a career with the Home Office offers a range of benefits, including:

• A Civil Service pension with an employer contribution of 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• 25 days annual leave on appointment, rising with service to 30 days.
• Eight days of public holidays, plus one additional privilege day.
• Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.
• The advertised role is eligible for a Digital Capability Allowance. Successful candidates with exceptional skills and experience may apply for a Recruitment and Retention Allowance.
• The allowance values are set by the Home Office, subject to remaining in a qualifying role. This allowance is non-contractual, subject to an annual review and could be withdrawn at any time. Please see the Home Office Digital Recruitment and Retention Allowance Careers page for more information.
• For both new entrants and existing civil servants, the total compensation offer is a combination of base salary and, if applicable, a capability-based allowance.

See more of our benefits on our careers website.

Sign-up on our website to receive emails with information about careers at the Home Office

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.

1. Application - by15th June 2026

As part of the application process, you will be asked to complete:

• CV
• Personal Statement (maximum 1000 words).

Your CV should consist of yourcareer history and skills/experience, including any key achievements in each role. Your CV will be scored against the experience required for the role as noted within the essential criteria.

The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.

For guidance and information on how to construct your application (CV, Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.

2. Sift -17th June 2026

The sift will be held on the Personal Statement and CV.

3. Interview -8th July 2026

If you are successful at sift stage, you will be invited to an interview that will be Behaviours (as listed in the job advert) based questions. All Behaviours listed in the selection process will be scored at the interview.

The interview will take place online via Teams.

For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.

Problems during the application process

If you experience problems accessing this advert, …