Sales and Office Administrator, Grimsby

Encompass Marine is a trusted sales and marketing agent and the exclusive business development partner for leading international shipyards, ship repair, marine systems, spare parts, and service providers.

We are recruiting a Sales and Office Administrator, based at our head office in Grimsby on a hybrid working basis. (37 hours/week, comprising 3 days per week in office, 2 days WFH)

Salary band for the role is: £23,000 - £27,000 pa, depending on experience.

The right candidate will play a crucial role in supporting the sales team and ensuring the smooth running of operations.

Responsibilities will include:

• Ensure the efficient running of the office for a small, dedicated team.
• Reception duties including answering, screening and forwarding telephone calls. A professional, courteous and pleasant telephone manner is always essential.
• Maintain electronic systems including reporting and dealing with IT queries, filing of emails, updating of electronic calendars, contacts and Super Office CRM.
• Follow up, track, record and issue invoices.
• Minute taking.
• Organisation of exhibitions as directed.
• Gather and collate data and information from a variety of sources, to interpret vessel. docking and survey dates, to update and maintain our CRM.
• Produce monthly reports.
• Appointment setting, visit itineraries and producing pre visit reports for marketing trips.
• Make travel / hotel arrangements as required.

Skills and Qualifications:

• Previous experience in a similar role, ideally within a technical / marine sales or support environment.
• Excellent written and verbal communication skills, with experience in dealing with multinational customers.
• Strong organisational and multitasking abilities.
• Proficiency in MS Office, particularly Word and Excel and Super Office CRM.
• Attention to detail and a high level of accuracy.
• Experience of working in a fast-paced environment.

If you are an enthusiastic and driven individual with a passion for administration, this is an exciting opportunity to join a growing company, with potential to develop.