Funeral Service Crew, Polegate

£13.24 per hour plus benefits

Part‑time, 18.75 hours per week. Working a variety of shifts Monday‑Friday, 8:30 am‑4:30 pm. On‑call rota: one week in five covering weekday evenings (4:30 pm‑8 pm) and weekends (8 am‑8 pm).

Location: Polegate, BN26 6HY.

Please note all positions within funeral care can involve direct physical contact with the deceased as part of normal duties. The amount of contact will differ by role. Typical duties include preparation, transportation, and personal care of the deceased carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying.

Previous experience in the funeral industry is not required; full training and ongoing support will be provided.

• Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
• Bear coffins on the day of the funeral and drive funeral vehicles.
• Maintain the cleanliness of equipment and facilities, including vehicles.
• Prepare coffins and engrave name plates.
• Prepare the deceased in our care for viewings and the funeral.
• Maintain client‑management applications daily, inputting detailed and timely information to keep records consistently updated.
• Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries.

• A full UK manual driving licence.
• The ability to perform the physical aspects of the role (manual lifting) – appropriate training and equipment will be provided.
• Good IT skills and the confidence to use a range of technology devices (computers, tablets, smartphones, printers, scanners) and to learn new applications and systems.
• The ability to react calmly and compassionately in emotional circumstances with a sensitive and empathetic approach to customer service.
• Strong attention to detail and accuracy, ensuring regulatory policies and processes are always adhered to.

• 30% off Co‑op branded products and 10% off other brands in our food stores all year‑round, plus discounts on other Co‑op products and services.
• 23 days holidays (pro‑rata, rising with service).
• A pension with up to 10% employer contributions.
• Access to our Employee Assistance Programme, offering confidential advice and support any time of day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities, including apprenticeships.
• Friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Stream, a money‑management app that gives you access to a percentage of your pay as you earn it.

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

We do not discriminate on the basis of race, religion or belief, age, gender, gender identity, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, disability, or any other protected characteristic.