Account Manager, South Hayling
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South Hayling, United Kingdom
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Last edited: less than a month ago
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Jobdescription
- Desk-BasedAccountManager(basedinNorthLondon)
- Pleaseonlyapplyifyouhaveastrongsalesbackgroundmin2yearsandTelecomswouldbepreferable
28,000-32000Base+Comms+Pension
Mainfocus:Managingandgrowingexistingcustomeraccounts(phone/email/video).
KeyResponsibilities:AccountmanagerandNewbusiness
- Maintainregularcontactwithassignedclientaccounts
- Buildstrongrelationshipstoimproveretention
- Identifyupsellandcross-sellopportunities
- Renewcontractsandmanagepricingdiscussions
- Handlecustomerqueriesandresolveissues
- Trackaccountperformanceagainsttargets
- UpdateCRMsystemsandsalesreports
MainFocus
- Renewals(SIMs,broadband,hostedVoIP)
- Upsell(higherbandwidth,additionalusers,cyberadd-ons)
- Reducechurn
PrimaryGoal:
Retaincustomersandincreaserevenuefromexistingaccountsaswellas
newbusiness
Focusisonretention+accountgrowth,
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Company nameCV-Library
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Job positionAccount Manager
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