Water Quality Sampler, Havant

We’re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future.

We’re seeking a Water Quality Sampler to join our award‑winning Scientific Services team, recently recognised as “Team of the Year.” No prior experience is required; we will provide full training and support you to become a qualified Water Quality Sampler. We are looking for motivated, dependable, and detail‑oriented people eager to learn and grow. In this role you’ll enjoy a blend of independence and purpose. You’ll work in the field across beautiful areas of Hampshire and West Sussex, collecting vital water quality samples from source to tap. Every sample you take plays a key role in protecting public health and ensuring safe, high‑quality water for our communities. While the role involves lone working, you should thrive in a team environment and be comfortable working outdoors in all weather conditions.

Once fully trained, you will participate in a weekend working and standby rota. This requires working 4 hours in the morning on a Saturday and Sunday and being on standby on those afternoons in case of emergencies. This will occur every 5‑6 weeks with paid overtime.

You will take pride in maintaining a strong focus on Health & Safety while embodying our core values of Excellence, Integrity, and Future‑Focus. As this is a customer‑facing role, we’re looking for someone with excellent communication skills, strong technical aptitude, and a positive attitude. A full UK driving licence is essential as driving company vehicles is part of the role.

• Perform on‑site sampling and inspection duties to meet regulatory requirements and UKAS accreditation.
• Interpret test results and be accountable for water sampling activities, ensuring they meet regulatory requirements and ISO17025 standards.
• Maintain and promote good housekeeping onsite (including vans), conduct visual routine checks including security, safety, and risk assessments, and report hazards or take appropriate action.
• Undertake unscheduled visits to customers, residential and commercial properties.
• Support with customer contacts and complaints where required.
• Ensure adequate stock of all bottle types and required reagents, and proper storage and transport of drinking water samples.
• Prepare, operate and maintain equipment and instruments used to evaluate the quality of water samples.
• Check laboratory systems to ensure compliance during the sampling run.
• Ensure all work follows the Company’s WQ Quality Management System (QMS), ISO17025, and Drinking Water Testing Specification (DWTS).
• Follow Health and Safety procedures, including Management of Risk Assessments, COSHH assessments, internal safety inspections and audits, and other control measures.
• Ensure work is undertaken to a high standard of safety and technical quality, following generic and specific method statements and safety instructions, and provide feedback on non‑routine operational activities or other changes.
• Lone working at operational company assets and customer properties.

• Passionate about providing an excellent service to customers and colleagues.
• Confident communicator.
• Excellent eye for detail and strong analytical skills.
• Exceptional record‑keeping skills to ensure audit trails are maintained.
• Proficient in Microsoft Office and open to learning new systems.
• Full UK manual car driving licence (Class B), subject to driving assessment and ongoing checks.

At Portsmouth Water, we believe in rewarding our people. Here’s just a taste of what’s waiting for you when you join the team:

• 25 days of annual leave, plus bank holidays.
• A pension scheme contributing up to 15%.
• A non‑contractual bonus of up to 6% of your basic salary linked to company performance.
• Enhanced maternity, paternity and adoption leave and pay.
• All expenses covered summer and winter social events.
• Life assurance scheme offering a 4× salary lump sum benefit.
• Confidential mental health and wellbeing advice 24/7 through our Employee Assistance Programme.
• Physical health support via our Virtual GP service (available 8am–10pm, 7 days a week).
• Exclusive discounts at thousands of retailers.
• Electric Vehicle Scheme after 1 year.
• Cycle to Work Scheme.
• Health Cash Plan.

We’re committed to equality, diversity and inclusion, and we actively encourage applications from all sections of society. Please be aware that the Company has a responsibility to ensure all employees are eligible to live and work in the UK.