Bartender, North Hayling

£10.85 (18-20), £12.71 (21+)

Location: Northney Road

Job Title: Bartender

Department: Food and Beverage

Reporting To: Restaurant Manager

Position requires flexible shift patterns including morning, late‑evening and weekend shifts. Minimum age 18.

• Provide superior guest experience and maximise revenue by promoting upselling from the Drinks Library.
• Input all food & beverage orders into the point‑of‑sale system, accurately total, process, and collect payments.
• Demonstrate good knowledge of whiskey, gin, cocktails, wine selection, wine service, beer service and prepare mixed drinks according to recipes and portion control standards.
• Maintain the bar area and surrounding spaces to a high standard of cleanliness and presentation.
• Remain visible and available to guests at all times.
• Ensure the bar is fully stocked, clean, and tidy at all times.
• Build rapport with guests to establish loyalty and advise management of any complaints promptly.
• Verify customer identification and serve alcoholic beverages in compliance with statutory and company laws.
• Monitor and maintain hygiene standards and practices.
• Assist in service preparation, including cleaning and maintaining glassware and china.
• Perform checks on tables and room‑service duties.
• Maximise service opportunities to encourage return visits.
• Maintain a high standard of personal appearance and hygiene, wearing a clean uniform.
• Follow all company policies and procedures, including cash handling, card payments, and end‑of‑shift cashing up.
• Adhere to all health and safety procedures.
• Previous experience preferred.

• GCSE English grade C /4 or above.
• Microsoft Excel beginner level (Intermediate level preferred).
• Experience working in hospitality or events.
• Customer‑service experience.
• Experience dealing with customer complaints (desired).
• Willingness to undertake further training.
• Experience working to service delivery standards (desired).
• Minimum age 18.

• Previous hospitality or customer‑service experience.
• Confident and approachable.
• Good verbal and written communication.
• Attention to detail.
• Teamwork and ability to work independently.
• Calm under pressure during busy periods.
• Excellent selling and customer service skills.
• Initiative and problem‑solving ability.
• Resilience and calm attitude when dealing with face‑to‑face complaints.

• Discounts across the resort, including family and friends.
• Free onsite parking.
• Progression and career development opportunities.
• Pension scheme.
• Free staff meals.
• Free gym membership.
• Access to wellness programmes.
• Share of resort’s service charges on a monthly basis.
• Extra days holiday after 2 years.

Contract Type: Fulltime

Closing Date: Tuesday 30th June 2026