Customer Assistant - Operations - Uckfield

Wednesday: 05.00-09.00

Friday: 05.00-09.00

Saturday: 05.00-09.00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

• Manage stock, deliveries, and all vital behind‑the‑scenes work to keep the shop floor full, clean and ready for customers.
• Maintain speed and accuracy to ensure product flow moves with urgency.
• Operate across the wider store where needed, staying flexible to meet retail demands.
• Use digital tools to track deliveries and manage stock efficiently.
• Collaborate across functions and support colleagues throughout the store.

• Fast, focused, and proactive, always one step ahead.
• Adaptable to early morning deliveries and late‑day stock shuffling.
• Committed to teamwork and supporting colleagues.