Operations Manager, Hemel Hempstead

We are looking for an experienced and motivated Operations Manager to lead warehouse and transport operations within a busy distribution environment. This is an excellent opportunity for a hands-on leader who is passionate about delivering exceptional customer service, maintaining high operational standards, and developing high-performing teams.

As Operations Manager, you will oversee the day-to-day running of warehouse and transport operations, ensuring efficiency, compliance, and excellent service delivery. You will lead and support a large operational team, coordinate training activities, and drive continuous improvement across the site.

Health and safety will be a key focus of the role, ensuring all procedures and policies are followed while working closely with relevant stakeholders to identify and implement improvements.

You will also be responsible for the maintenance and upkeep of site infrastructure and operational equipment, including vehicles and warehouse assets, ensuring compliance with maintenance schedules and operational standards.

• Manage daily warehouse and transport operations
• Lead, motivate, and develop operational teams
• Organise and deliver training initiatives
• Ensure compliance with health and safety procedures and regulations
• Monitor and maintain operational efficiency and service standards
• Coordinate maintenance of warehouse equipment, fleet, and site infrastructure
• Ensure compliance with vehicle and transport regulations
• Support continuous improvement initiatives across the operation

• Previous experience in an Operations Manager or similar leadership role
• Strong people management and team leadership skills
• Organised, proactive, and able to manage workloads effectively
• Experience within warehouse, logistics, distribution, or transport operations
• Understanding of commercial driver regulations and transport compliance
• Good IT and systems knowledge
• A collaborative approach with a strong focus on customer service and operational excellence

• Competitive salary
• Performance-related bonus scheme
• Matched pension contributions
• Health cash plan
• Life assurance
• Employee assistance programme offering mental health, wellbeing, financial, and legal support
• Modern working environment with opportunities for career development and progression