Receptionist - part time, Hereford

About The Role

We are recruiting for a part‑time Receptionist to join our Hereford operations team. Our reception team are a critical link between us and our clients, a lifeline for our employees and even a reassuring first impression for interviewing candidates.

ResponsibilitiesClient Communications and Visitor Management

• Welcome and greet all visitors to the firm, including clients.
• Field and redirect incoming calls as appropriate.
• Upkeep a timely response to incoming calls and email queries.
• Manage visitor sign in (including the contractor log) and distribute visitor passes.

Event, Meeting Room and Office Supply Management

• Replenish meeting rooms (note pads, tissues etc…)
• Order stationery and refreshments as needed.
• Book meeting rooms as needed, allowing for the set up of events.
• Coordinate with any external vendors, contractors or catering needed for events.
• Conduct routine safety and maintenance checks.

Mail Management

• Handle incoming post, special delivers and couriers.
• Frank outgoing post.
• Log files according on SOS.

About You

Whilst previous experience as a Receptionist or Administration would be beneficial, it is not essential. We are looking for someone who:

• Has former experience in a client/customer facing environment.
• An ability to build rapport with clients quickly and professionally.
• Is organised and able to manage changing priorities.
• Has an approachable nature as both clients and employees will look to you for support.
• Proactive and can‑do approach.
• Thrives best in a collaborative team environment.

We are looking for someone to work part‑time, 20 hours a week; Wednesday afternoons and Thursday and Friday between 8.30 - 17.30.

Benefits

• 28 days annual leave (plus public holidays)
• Bonus scheme
• Life Assurance
• Scottish Widows Pension Scheme
• Healthcare cash‑plan
• 1/3 gym membership contribution
• Electric vehicle scheme
• Happy People/Perks at Work benefits portal
• Cycle to Work scheme
• Flu vaccinations

Equal Opportunities

HCR is an equal opportunities employer and values diversity. We are an armed forces‑friendly organisation.