Homelessness Assessment Advisor, Hertfordshire

Homelessness Assessment Advisor (Housing)
 Hertfordshire
37 Hours Per Week | Hybrid Working
Contract: Up to 6 Months
PAYE Rate: £16.75 per hour
Working Pattern:

• Start Date: Monday, 1 June 2026
• Working Hours: 09:00 - 17:00
• Hybrid working arrangement - part office based and part home working

We are currently seeking an experienced and motivated Homelessness Assessment Advisor to join a busy Housing team in Hertfordshire on a temporary contract for up to 6 months.
This is an excellent opportunity for a housing professional with strong homelessness assessment experience and a passion for supporting vulnerable residents in securing sustainable accommodation solutions.
Key Responsibilities:

• Conduct homelessness assessments in line with current Homelessness Regulations and statutory requirements.
• Carry out comprehensive assessments of applicants' housing and support needs under the Housing Act.
• Develop and agree Personalised Housing Plans (PHPs) aimed at preventing homelessness or securing alternative accommodation.
• Manage an individual caseload effectively and efficiently.
• Ensure compliance with all statutory processes and procedures.
• Liaise with internal departments, landlords, support agencies, and external partners where required.
• Maintain accurate case records using a range of IT systems.

Essential Requirements:

• NVQ Level 4 qualification or equivalent in a relevant subject area.
• Previous experience delivering housing advice and homelessness prevention services.
• Strong understanding of homelessness legislation and statutory duties.
• Excellent written and verbal communication skills.
• High level of customer focus and ability to work with vulnerable individuals.
• Confident using multiple IT systems to manage caseloads and improve efficiency.