Event Host and Marshal- Group Session, Harlow

The Role

We are recruiting for a customer-facing, split role position which we refer to as a Host/Marshal. The split role is highly critical to us as you're the friendly face of our brand, the person our drivers will look to for support.

As a Host, you will be responsible for

• Greeting and registering drivers
• Conducting group briefings
• Commentating on races and waving the flag
• Giving tips on how to race faster and better
• Re‑fuelling customers with food and drink from the snack bar
• Meeting team sales targets
• Upselling merchandise, offers, events and memberships
• Ensuring events are hassle‑free
• Contributing to maintaining and exceeding sales and mystery visit targets

On a different day, you may be a Marshal, which involves

• Checking karts comply with our strict health and safety guidelines at the beginning of a shift
• Test driving karts for our mechanics
• Helping customers into karts and with their race suits and helmets
• Checking the grid before the start of a race
• Being on hand to marshal events
• Waving flags to keep customers safe
• Helping those that spin off back into the action

Required Skills

• Friendly and approachable
• Customer‑focused
• Positive and proactive attitude
• Great eye for detail
• Effective communication
• Team player

Shift Information

Shifts are available from Monday to Sunday, including weekends and evenings on a 4, 12, 20 or 30‑hour per week contract. Flexibility is vital for this role; weekend and evening work is essential.