Ward Clerk, North East

Main area Administration Grade NHS AfC: Band 2 Contract Permanent Hours

• Part time
• Flexible working

33 hours per week (Hours worked across 7 day week) Job ref 319-7949941PM

Employer Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Employer type NHS Site Northumbria Specialist Emergency Hospital Town Cramlington Salary £25,272 pro rata per annum Salary period Yearly Closing 04/06/2026 23:59

Job overview

We are seeking to recruit a part-time ward clerk to join our existing team within Medicine & Emergency Care.

The successful post holder will be based at Northumbria Specialist Emergency Care Hospital and will provide day to day admin support to the wards. Shift working is required between the hours of 08:00 - 20:00, 7 days per week including all bank holidays on a pro rata basis.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• The successful candidate will provide admin support, including maintaining good IT skills & recording of patient admissions, transfers and discharges on PAS & Nervecentre.
• To undertake reception duties for multi disciplinary teams including answering the telephone and relaying messages to clinical staff.
• To undertake general office administration duties including filing, using Mediviewer to retrieve medical notes and information, scanning & handling post.
• Excellent communication skills and awareness of confidentiality.

Detailed job description and main responsibilities

• To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.
• To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
• To input data regarding all admissions, transfers and discharges onto Patient Administration System.
• To provide an efficient administration and clerical service to ward staff, visitors and patients.

Qualifications

• ECDL
• NVQ Customer Care

Experience

• Previous office/reception experience.

Applicants who are members of the Armed Forces, those who have a disability that requires support in the workplace (two ticks pledge) and those who have been looked after by the care system as a child or young person (for example, in foster care, children's homes, kinship or local authority care) who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.

We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under‑represented in our workforce as well as other under‑represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.

If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.

Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre‑employment checks in line with CQC and NHS England statutory guidance.

Certificate of Sponsorship

Northumbria Healthcare NHS Foundation Trust proudly hold a sponsor licence. In order to provide sponsorship you and the role you are applying for must meet UKVI eligibility requirements. Please check your eligibility prior to submitting an application. Skilled Worker visa: Overview - GOV.UK ()

Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

If you have problems applying, contact

Address Northumbria House
Unit 7/8 Silverfox Way
Cobalt Business Park
NE27 0QJ
Telephone 0191 203 1415