Head Of Property Management, North East

Harte Recruitment is partnering with a leading independent estate and letting agency with a strong presence in the property sector. Renowned for their expertise in residential lettings, property management and sales. They’re now seeking a Head of Property Management to join their experienced team in Newcastle. This is a great opportunity for a confident, proactive professional ready to take the next step in their property career.

• Up to £35k basic, with OTE £40k plus!
• Monday to Friday 8:45am – 5:00pm, (no weekends)
• Career progression opportunities in a fast-growing sector
• Buzzing, supportive team environment where success is celebrated
• Regular charity events and team initiatives
• Free street parking available

• Support Property Managers across the lettings department
• Monitor property management processes to ensure compliance with core procedures
• Arrange training for new and current staff to achieve required competency levels
• Conduct regular meetings with Property Managers
• Keep Property Managers up to date with latest Fire & Safety legislation
• Monitor Branch Organiser to ensure all tasks are covered and no errors remain
• Balance PM workloads and provide adequate cover across defined areas
• Review and sign off project management tasks
• Oversee TDS deposit disbursement and ending registration
• Review TDS disputes prior to adjudication
• Conduct quarterly reviews for Property Managers alongside Managing Director
• Review and resolve complaints prior to escalation

• Previous experience as a Senior Property Manager (required)
• Customer-focused with experience in a service-oriented environment
• Strong administrative and IT skills and high attention to detail
• Experience supporting or mentoring colleagues
• Able to manage multiple priorities and balance workloads
• Positive, approachable, and proactive in a team environment
• ARLA or property related qualification is ideal

• Mid-Senior level

• Full-time

• Management