Credit Controller, ML3

KBM are delighted to be working with our newest client based in Bellshill, who are looking to welcome an experienced Credit Controller to their team.

The role will play a key part in managing customer accounts, ensuring timely cash collection, and maintaining strong relationships with customers.

Key Responsibilities

• Track customer accounts to ensure payments are made within agreed terms.
• Follow up on overdue invoices by phone, email, and written communication.
• Handle payment queries promptly and escalate disputes when needed.
• Record incoming payments accurately and without delay.
• Prepare and analyse aged debtor reports.
• Develop and maintain strong working relationships with customers.
• Work closely with sales, customer service, and finance teams to resolve account issues.
• Agree payment plans when needed, in line with company policy.
• Open new customer accounts, carrying out credit checks and risk assessments.
• Review and recommend appropriate credit limits and terms.
• Spot high-risk accounts early and take proactive steps to reduce exposure.
• Keep customer records accurate and up to date in the finance system.
• Produce regular reports on debtor balances, cash collections, and overdue accounts.
• Support month-end activities and audit requirements.
• Follow internal controls and procedures to ensure compliance.

Skills and Experience

• Previous experience in a credit control or accounts receivable role
• Strong communication and negotiation skills
• High level of accuracy and attention to detail
• Ability to manage workload and prioritise effectively
• Confident using accounting/finance systems and Microsoft Excel