Medical Secretary, Huddersfield

Job Summary

South West Yorkshire Partnership NHS Foundation Trust is recruiting a Medical Secretary for the Older Peoples Service at Folly Hall Mills. The role is part‑time, working three days per week (9.00 am‑5.00 pm on Wednesday, Thursday and Friday). The Medical Secretary will provide high‑quality administrative and secretarial support to the medics in the Older Peoples Service Team, ensuring smooth operation and efficient service delivery. The position involves working alongside experienced clinicians and passionate professionals to deliver exceptional mental health care.

All employees of the Trust are strongly encouraged to have up‑to‑date flu vaccination to protect staff and patients.

Key Responsibilities

• Provide comprehensive secretarial support including audio typing, minute‑taking, diary management and handling correspondence.
• Act as the first point of contact for internal and external enquiries, ensuring professional and sensitive communication with service users.
• Manage clinical diaries, book appointments and coordinate meetings, ensuring timely and accurate scheduling.
• Maintain accurate and confidential records using electronic patient record systems (e.g., SystmOne), complying with data protection and governance policies.
• Collaborate closely with multidisciplinary teams to contribute to an efficient working environment.
• Perform general office duties such as word processing of correspondence, photocopying, filing, scanning, mail handling, and managing stationery supplies.
• Support the line manager or admin supervisor, assist in problem‑solving, reporting and implementing improvements as required.

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor a visa for a potential candidate.

Knowledge & Skills Essential

• Good written communication skills, capable of preparing routine written correspondence.
• Good verbal communication skills, able to obtain and convey confidential information, make decisions and prioritise tasks.
• Knowledge of the Data Protection Act.
• Customer care skills and good interpersonal skills.
• Understanding of diversity and cultural issues.
• Resilience to pressure and exposure to emotional, distressing situations.
• Non‑judgemental, empathetic manner.
• Observation skills to identify potential risks and act appropriately.
• Demonstrates Trust Values.
• Ability to fulfil the Trust’s value‑based induction.

Desirable

• Knowledge of information governance.
• Problem‑solving skills.

Qualifications Essential

• NVQ Level 3 or RSA III or OCR III (or equivalent in a related subject such as business administration, typing/word processing or customer services).
• Or demonstrate competency at Level 3.

Desirable

• Willingness to undertake further study or development.

Experience Essential

• Recent secretarial/administrative experience.
• Copy/audio typing experience where applicable.
• Note/minute taking experience.
• Experience in using email, maintaining and updating paper and electronic diaries, arranging meetings.
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
• Ability to work effectively as a team member with minimal supervision.
• Experience working in a busy environment with competing demands.
• Understanding of the need to maintain strict confidentiality.
• Initiative and ability to organise and prioritise tasks to meet deadlines.

Desirable

• Experience working in a caring environment.
• Experience dealing with the public.
• Experience with NHS software programmes.
• Leadership skills.
• Excellent IT skills.

Training Essential

• Willingness to undertake all mandatory Trust training and subsequent refresher training relevant to the area.
• Willingness to undergo job development and training to maintain skills.

Physical Attributes Essential

• Satisfactory sickness record over the previous 2 years (subject to fairness and equality of opportunity).
• Ability to fulfil Occupational Health requirements for the post (reasonable adjustments where necessary).

Personal Attributes Essential

• Flexibility to meet the demands of the post.
• Responsive attitude and approach.
• Dress appropriately for the environment.
• Ability to travel within the Trust as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required to confirm no disqualifying criminal convictions.

Employer Details

South West Yorkshire Partnership NHS Foundation Trust
Folly Hall Mills, St Thomas Road, Huddersfield, Kirklees, HD1 3LT, United Kingdom

Additional Information

Salary: £25,760 to £27,476 a year (Pro Rata).
Contract: Permanent.
Working pattern: Part‑time, flexible working.

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