Quality Engineer, Kidderminster

Location: Stourport | Team: Operations | Reports To: QHSE Manager
⏰ Hours: Mon–Thu 7:00am–4:00pm (30 min lunch), Fri 7:00am–1:00pm

We’re a British engineering powerhouse delivering modular conveyor solutions with unmatched quality, performance & reliability.

Our mission: Be the most valued trade-only partner—powering sustainable growth and building relationships that last.

Core Values:

• Customer First: Create real value for every customer
• Commitment to Excellence: Deliver quality, performance & reliability, every time
• Continual Improvement: Always better, never settle
• Collaboration: Together, we succeed

As our Quality Systems Engineer, you will:

• Own and elevate our Integrated Management System (IMS)
• Be the guardian of quality, H&S, and environmental compliance
• Lead continuous improvement initiatives that make real impact
• Train and inspire teams across the business

If you thrive on solving problems, leading change, and making a real impact, this role is for you.

✅ Master ISO Compliance

• Maintain & improve IMS across ISO 9001, 14001 & 45001
• Lead internal audits & drive corrective actions to closure
• Be the go-to for external audits & certification

✅ Legal & Regulatory Hero

• Keep our legal register up-to-date & monitor legislative changes
• Conduct risk assessments & hazard analysis
• Support incident investigations (RIDDOR & environmental reporting)

✅ Continuous Improvement Champion

• Use PDCA, 8D, 5 Whys, Ishikawa, Lean & Six Sigma tools
• Analyse KPIs & implement impactful changes
• Reduce defects, waste & operational risks

✅ Trainer & Engager

• Deliver IMS awareness training company-wide
• Coach internal auditors & process owners
• Promote team engagement & learning culture

✅ Supplier & Customer Quality Expert

• Conduct supplier audits & approvals
• Investigate and resolve customer complaints quickly & effectively

• 3+ years in quality/QHSE/management systems in manufacturing
• Strong knowledge of ISO 9001, 14001 & 45001
• Qualified Internal Auditor (IRCA/CQI); Lead Auditor desirable
• UK H&S & environmental legislation knowledge
• External audit experience
• Analytical & problem-solving mindset
• Excellent communicator
• Microsoft Office & document control proficiency

Bonus Skills: NEBOSH, Lean Six Sigma Green Belt, CQI/IEMA/IOSH membership, Engineering or Quality degree

• Strengthen ISO certifications & IMS maturity
• Achieve zero non-conformities & ensure compliance
• Reduce defects, waste & Cost of Poor Quality (COPQ)
• Improve H&S & environmental performance
• Build QHSE capability & team engagement
• Elevate supplier & customer quality assurance

• ✅ Zero major audit non-conformities
• ✅ ≥95% on-time closure of corrective actions
• ✅ 100% internal audit schedule completion
• ✅ Year-on-year reduction in COPQ, defects & complaints
• ✅ Improved H&S & environmental indicators
• ✅ 100% IMS awareness across employees

• Lead ISO compliance & quality strategy across the business
• Make a visible, measurable impact every day
• Shape culture, safety & sustainability
• Work with a high-performing, collaborative team
• Be recognized as the go-to expert in QHSE

Ready to lead, innovate, and make an impact? Apply now and join a company where quality isn’t just a standard – it’s a way of life.