Head of Transactional Service Centre (Secondment/Fixed Term …, Kidlington

Head of Transactional Service Centre (Secondment/Fixed Term Contract)

Department

People Directorate

Location

Kidlington, Home Address (Hybrid)

Rank/Grade

TVP Broad Band 5L

Salary

Band 5L, circa£71,429 per annum, plus benefits

Part/Full Time

Full Time

Type of Contract

Secondment/Fixed Term Contract

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Job Advert

12 month Secondment / Fixed Term Contract

We are seeking an experienced and dynamic delivery lead for our new Transactional Service Centre.

As theHead ofTransactional Service Centre (Delivery) you will be part of a Programme Team delivering a new concept within TVP.This is a new leadership role responsible for delivering high-quality, cost-effective services across People, Tasking&Resilience and Finance. The initial services to be brought into the Centre are People related but will have touch points in other departments.You will be able to shape the future of Enabling Services bydesigning, leading and delivering this critical function.

You will drive operational excellence, continuous improvement, and digital transformation while ensuring outstanding stakeholder experience and service performance.

If you are a permanent member of staff applying for this role, please note it will be offered on a secondment basis.Important:All secondments must be supported in writing by your Line Manager and Head of Department/Commander or Deputy. Please attach written approval from your line manager and Head of Department in your application. If the secondment is not supported then the role may be offered on a fixed term contract basis, but this has implications including loss of continuous service protections.

Please note:Shift allowance, on-call or other job related allowances from the previous role will not be protected unless they are attached to the new role for the duration of the secondment.

As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 30 days annual leave per annum, pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. For more information on our benefits, please visit the supporting you page, via the link at the bottom of the advert.

If you have any queries please contact the Recruitment Team atquoting reference 0705. We will endeavour to respond to your query as quickly as possible.

Please use Google Chrome when completing your application, wherever possible, as this will enhance performance.

The closing date for enquiries and receipt of completed applications isSunday 31st May 2026

At Thames Valley Police (TVP) we work together to protect our communities. Whether as an officer, staff member or volunteer, you will make a difference and play an important role in helping achieve our mission. As you take on a role with pride and confidence, you will be supported, developed and valued, ensuring you can be at your best in the service of our communities. Learn more .

Working Smart. You will be joining an organisation that strives to improve every day. In the post-pandemic era this means changing the way we work and deliver our services, which brings a number of benefits including a more flexible and capable workforce.

Supporting You. Your wellbeing and safety is at the heart of all we do. Whilst you are doing the work that matters, we'll be supporting you via a wide range of Wellbeing services, partnerships and initiatives. We have a number of active staff support networks and buddy schemes which you will have access to and can be involved with. We are committed to building a workforce that better reflects the communities we serve and an inclusive culture that not only values, but finds strength in difference. We also offer a comprehensive range of benefits and discount schemes, some provided directly by the organisation and others via partnerships including Blue Light card. Learn more about how we will be .

Developing You. We promote a culture where your continuous professional development and learning is actively encouraged and where people have the opportunity, and responsibility, to achieve their full potential.

Vetting.All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.