Retail Cover Supervisor (Zero Hours) - Teddington

Retail Cover Supervisor (Zero Hours) - Teddington

Application Deadline:7 June 2026

Department:Fundraising, Comms&Engagement

Employment Type:Zero Hours

Location:Teddington

Reporting To:Shop Manager

Compensation:GBP 16.27 / hour

Description

Contract:Zero Hours

Salary:GBP 16.27 p/hour

Location:Broad Street, Teddington, London

Closing date:Sunday 7th June 2026

Join us to continue our mission of supporting animals in need, as well as driving forward sustainability by promoting buying items second hand!

More about the role

Customer service is at the heart of everything we do. You'll ensure every visitor feels welcome - two-legged or four! - and that the shop is a friendly, inviting place to browse. You'll also champion Blue Cross and the incredible work we do for pets and people whenever the opportunity arises.

On the sales side, you'll drive Gift Aid sign-ups, process donations, price items to maximise fundraising and keep the shop floor looking its best. From eye-catching window displays to tidy rails and shelves, you'll ensure everything is attractive, safe, and ready to sell. This new shop space is a great place to work, acting as a mini hub for stock, with plenty of treasures waiting to be discovered.

You'll also support our fantastic team of volunteers, keeping the day running smoothly while maintaining a positive and fun atmosphere. We have a highly motivated team who are brilliant, team-focused, and actively involved in local events, creating a busy but friendly working environment.

If you have retail management experience, enjoy variety, and thrive in a community-driven environment, this is a role where you can make a real difference every day.

This is a zero-hours contract, which means your hours will vary based on the shop's needs. For this role, the total hourly rate is GBP 16.27, including additional elements like holiday pay and London Weighting Allowance.

About you

You'll bring previous retail experience, including some time spent supervising or managing and you'll be confident working with all sorts of customers. Flexibility is important as shifts vary so you'll be happy to jump in when needed. You'll also be organised, practical and ready to get stuck into whatever the day brings.

Support and motivate our wonderful volunteers

Help customers feel right at home (dogs too!)

Keep the shop floor looking its best

Make sure donations are processed, priced, and ready to sell

Bring energy, organisation and a sense of humour to the shift

How to apply

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

If you have previously applied for this position, we kindly ask that you do not reapply as earlier applications will not be reconsidered at this stage.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Pension scheme with enhanced employer contribution
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the'why work for us'page on our website.