Healthcare Assistant, Leatherhead

Job Overview

This is an exciting opportunity for a highly motivated and enthusiastic Healthcare Support Worker to work within the community nursing team at Leatherhead PCN. In this role you will provide care and support to your patients within the community setting, while undertaking a range of delegated tasks. The post-holder will be supported to develop skills and abilities, both to enhance the career and provide the appropriate level of care to patients.

We encourage people with or without community experience to join, to make a positive contribution to nursing in the community. You will have excellent organisational and time management skills and be passionate about delivering holistic care that has the patient at its centre. This role offers autonomy and flexibility within a modern NHS service, suitable for those interested in pursuing a health career.

Main Duties of the Job

To work within the Community Integrated Service to support and assist in the provision of holistic nursing care to patients, their families and carers.

This service operates 7 days a week from 8:30 am to 6:30 pm. Staff are required to work flexibly over the full week, with no more than one weekend in four.

Detailed Responsibilities

Clinical

• Coordinate and participate in specialist care such as wound care, Doppler testing, phlebotomy, bladder screening and other clinical activities under the supervision of Registered Nurses.
• Undertake diagnostic tests on the request of District Nurses, Community Matron or GPs for chronic disease monitoring programmes, including home visits or coordination of repeat testing for residents in residential homes.
• Perform clinical interventions as delegated by a senior team member.

Health Promotion

• Participate in the assessment of care needs and implementation of programmes of holistic care within set standards.
• Support, educate and inform family or carers where appropriate.
• Assist in promoting health and wellbeing of patients.

Administration and Clerical Duties

• Maintain clear, comprehensive, signed and contemporaneous records according to procedures.
• Take and record telephone messages, respond and liaise appropriately.
• Manage stationery and documentation supplies.
• Maintain data entry and record‑keeping such as mileage and annual leave on staff databases.

Team Working

• Work as part of the team participating in procedures and duties in accordance with agreed standards relevant to the role.
• Assist with clerical and administrative duties as required.
• Maintain regular contact with the senior team member and communicate all relevant issues.

Additional Duties

• Work in partnership with patients ensuring privacy and dignity is maintained.
• Maintain close liaison with the senior team member responsible for the workload.
• Co‑operate with all other professionals and agencies involved in the care of the client.
• Act upon procedures to protect vulnerable individuals where necessary.
• Participate in governance and risk‑management strategies.
• Undertake other duties consistent with the responsibility and scale of the post.

Person Specification Qualifications

• NVQ Level 3 or an equivalent qualification or course.
• Full‑current UK driving licence.

Skills

• Ability to provide quality care responsive to patients’ and clients’ needs and to work in partnership with patients, clients and other agencies.
• Good written and verbal communication.
• Ability to work effectively as part of a team, valuing contributions from team members.
• Ability to drive and have access to a vehicle for work.

Experience

• Experience of working directly in a care coordinator role, adult health and social care, learning support or public health / health improvement.
• Significant administrative and clinical experience.

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