Billing Supervisor - Leatherhead

Are you looking for a career that makes a real difference?A role with Achievetogether might be the perfect opportunity for a long-lasting, rewarding career in the social care sector.

We are looking for team members who are passionate aboutsupporting people, helping our Operations teams deliver excellent care andsupport, and celebrating achievements.

Job Description

We are seeking a highly skilled and motivatedBilling Supervisorto join our community hub team.The successful candidate will play a crucial role insupporting the organisation's core operations and ensuring the efficient and effective delivery of services.

Key Responsibilities:

• Lead, mentor, and develop the Billing Administrators, ensuring high performance and a positive working environment.
• Set clear objectives and performance targets for the team, providing regular feedback and coaching to drive continuous improvement.
• Foster acollaborative team culture that encourages professional development and a customer-focused approach.
• Resolution of complex queries escalated from Billing Administrators.
• Directsupport to Credit and Billing Manager.
• Ensuring integrity of billing data through robust process and controls.
• To build and maintain effective working relationship across Finance and with other colleagues across the business.
• Working closely with Credit Controllers to ensure smooth collection process by promptly resolving billing issues and fixing any root cause issues to avoid future payment delays.
• Identify and implement process improvements; to improve accuracy, timeliness and efficiency.

Requirements:

• Proven experience in leading and developing a team, with a track record of driving high performance and managing staff effectively.
• Excellent communication and negotiation skills, with the ability to build strong relationships with internal and external stakeholders.
• Experience of working in an environment where services are charged to local authorities.
• Excellent organisational skills, attention to detail and rigour.
• Problem solving skills.
• Previously used a high volume billing system.
• Ethical and professional behaviour.
• Confident with Excel (pivot, sumifs, vlookups) and other Microsoft office systems.
• Ability to work well in a fast-paced environment

Benefits:

At Achievetogether we offer a range of exciting benefits, such as:

• Career progression and training opportunities
• Employee discount schemes across a range of retailers and services,
• Stream- a financial health app that gives you the ability to receive optional pay advances
• Life Assurance

For all our amazing benefits please visit here: