Lead User Researcher, Leeds

Our client one of the UK's biggest public sector departments is currently looking for a Lead User Researcher to join their team on a 6 month contract based in Leeds and paying £600pd inside IR35. As a Lead User Researcher you'll work within a wider team of Analysts and Product related roles. Familiarise yourself with the projects user research work to date and devise a strategy of moving the work forward. Plan, design and conduct user research sessions on a regular basis, testing both high-level concepts, and aspects of the service as it is designed and developed, and developing and maintaining a picture of the users. Collaboratively analyse the findings of user research to identify common themes and points of user contention. Manage business relations with any usability and market research agencies and or system suppliers to support necessary research processes. Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environment. Use findings of user data to work closely with designers and analysts to iterate the developing service. Manage business relations with usability and market research agencies to support necessary research processes. Knowledge required: ? Experience in conducting a range of qualitative and quantitative research methods including depth interviews, surveys, co-design sessions, desk review and interpretation of analytics. ? Experience of working with and communicating research findings to a diverse range of stakeholders including senior programme members and partners. ? Working knowledge of the Government Digital Service (GDS) Standards. Skills required: ? Substantial specialist knowledge of a range of research approaches including both quantitative and qualitative methodology. ? Experience of leading research within an agile multi- disciplinary product team to devise programmes of research. ? Proven ability to communicate confidently within the scope of the role?s responsibilities by using appropriate tools and language (this may be of a technical nature) to a varied audience of internal and external stakeholders. ? Proven ability to direct others to undertake specified tasks by clearly determining roles and responsibilities, deliverables, milestones and limits for independent decision - making within agreed timescales. ? Skilled in the full lifecycle of research from designing research, recruiting, conducting research, analysing and communicating