Family Support Volunteer, Leeds

Family Support Volunteer

Waythrough provides specialist support across mental health, alcohol, drugs, and related areas. We deliver high‑quality, evidence‑based services designed around the real needs of the people we serve. Every year, we support around 125,000 people through over 250 services – all made possible by our 3,500 staff and volunteers.

Join our team to support people facing challenges around mental health, substance use, housing or domestic abuse. This role will support the family plus team in a new and exciting Wellbeing Café targeted toward young people in Key Stage3. We are looking for a motivated, confident and approachable volunteer to help plan and deliver a safe space for young people to attend.

Tasks

• Support the planning of Wellbeing Café sessions with staff.
• Support the delivery of Wellbeing Café sessions.
• Travel to Wellbeing Café and other activity session venues.
• Support the planning and delivery of school holiday activity sessions.
• Support young people in various activities, e.g., arts and crafts.
• Potentially support staff on home visits.
• Potentially shadow and support other members of the family plus team and other teams within Forward Leeds.

Skills & Qualifications

• Good IT skills.
• Good written communication skills.
• Attention to detail.
• Ability to keep track of multiple tasks and report progress.
• Non‑judgmental towards people with lived experience.
• Confidence to contact people by email or phone.
• Good time‑keeping.
• Ability to work as part of a team, on own initiative and to instruction.
• Understanding of Waythrough – information is available on our website.
• Genuine interest in being part of Waythrough’s mission and vision.
• Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training.

Location & Travel

Primary base: Tower Court, Armley Rd, Leeds, LS122LY. Volunteers will be required to travel to venues in Leeds where activities may be held. Travel is reimbursed.

Availability

Minimum availability: Thursday evenings. Volunteers can engage flexibly for up to 15 hours per week.

Training

Prior to the start date, a volunteer must attend the one‑day induction workshop offered online or in person. Following the start date, volunteers have access to our training platform and may be asked to complete several training modules applicable to their role within the first three months.

What We Offer

• Discounts from various schemes.
• Training and personal development.
• A chance to make a real difference in people’s lives.
• Free induction and role‑specific training.
• Support from experienced staff and regular supervision.
• Opportunities to meet new people and develop confidence.
• Reimbursement for travel and agreed expenses.
• Valuable experience that can support personal or career development.

Inclusion and Accessibility

Waythrough is an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We are registered with the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, email .

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