Clinical Quality Lead, Lichfield

The Clinical Quality Lead reports directly to the Associate Director of Clinical Services and is responsible for the development, implementation, and management of quality assurance and improvement strategies to ensure compliance, transparency, and accountability across our Hospice clinical services. Reporting to the Associate Director of Clinical Services, the post holder is a member of the clinical leadership team and will play a key role in fostering a culture of continuous improvement, regulatory standards compliance, and excellence in patient outcomes.

Working with others the post holder will ensure a robust approach to quality, governance, and assurance, including patient experience, clinical effectiveness, clinical risk management, patient safety, audits, and quality improvement in line with the St Giles Hospice values and culture.

This role will also support the Information Governance requirements for the organisation, and will assume lead responsibilities supporting the Caldicott Guardian, Data Protection and Freedom of Information processes.

St Giles Hospice is a registered charity founded in 1983 by the Reverend Paul Brothwell, originally to improve the care of local people dying with cancer.

We now support patients, and their loved ones, living with a terminal illness. Our dedicated team provides individually‑tailored care, free of charge, either at the hospice or in patients own homes across our communities.

We spend close to £10 million a year providing our specialist services. With just 18% of this funded by the Government, we rely heavily on donations and income generation from the local community.