IT Field Technician, Liverpool

IT Field Technician - Manchester - £21K - £25K Key Skills / Experience: ? 2 ? 4 years? demonstrable experience in a relevant field. ? Certification: Relevant certification in Cisco and/or Microsoft. ? Hands-on working knowledge of firewalls, HP Aruba switches. ? Current network troubleshooting skills, including 'working knowledge' of LAN & WAN technologies. ? Windows Active Directory, including Microsoft Office 365 suite and Azure active directory. ? Some VMWare and Microsoft Hyper V Clustering experience would be beneficial. ? Windows Active Directory, including Microsoft Office 365 suite and Azure Active Directory. ? Some experience in recent Microsoft Server (Apply online only) builds. Main Job Purpose: IT Field Technician ? Provide support and advice on a wide range of IT services and technologies, including Microsoft, Google and Apple platforms. ? Process incoming requests for support, through the service board. ? Participate in and sometimes lead smaller Project work at client sites. ? Working with Account Managers as part of a ?Client Team?, acting as Technical Lead for specific customers, recommending, advising and guiding on their strategic IT plans. Key Responsibilities: ? Regular scheduled visits to client sites. ? Monitor service board and progress accordingly. ? Reactive site visits when necessary to help resolve issues. ? Maintain clear communication to the team and clients. ? Assisting account managers by responding to queries regarding sites. You will need to use your own vehicle (mileage will be paid)