Senior Pensions Administrator, South West

Our client is seeking a qualified and ambitious Senior Pensions Administrator with current experience in all aspects of Defined Benefits (DB) administration, including peer review, and you will ideally have experience of leading on client work. In addition, you will be proactive and able to take ownership of your work. Please note that we will consider flexible working arrangements for this role. The role: Managing day-to-day activities of staff Acting as a key member of the pension's administration team Day to day management of client relationships with trustees, scheme members and corporate clients, acting as first point of contact where applicable, taking a proactive stance to gain an extensive knowledge of their assigned client portfolio Project managing annual projects such as renewals, benefit statements, life assurance, PHI and pension increases. Handling any data processing and administration tasks, ensuring projects are fully monitored and completed in line with customer and legislation requirements Ensuring standard documentation is scheme specific and incorporating them into existing procedures Preparing for and where appropriate participating in trustee meetings Handling complex pensions queries and pensions consultative advice Performing complex manual benefits calculations Monitoring, delegating and co-ordinating workflow, reporting regularly to administration manager on progress and issue management Monitoring on going procedural developments and implementing changes to procedures where required Checking of work completed by more junior staff at associate and associate II levels, including calculations, correspondence, reports and data updates Informal training and mentoring of more junior members of the team Assisting in appraisals and the recruitment process where required, as well as supporting administration manager in general HR, induction and performance issues Contributing to technical sub-committees (TSC) and technical administration discussions Providing possible assistance to the administration manager in the billing process The person: Able to demonstrate a thorough knowledge of pensions administration activities and can apply this knowledge to any scheme Previous pensions administration experience of Defined Benefit (DB) including leavers, retirements, deaths, transfers in, transfers out, monthly processing and investment, benefit statements, renewals and pension increases. This role is likely to appeal to individuals with a minimum of 5 years' experience although not exclusive as all applications will be considered on an individual basis Significant progression within a relevant pensions qualification e.g. CPC/QPA/DPC/RPC/APMI (or applicants deemed 'qualified by experience' would be considered) Experience of current pensions legislation and framework is essential, especially the regulatory requirements of the various Pensions and Finance Acts which impact on pensions administration Experience of checking and mentoring more junior members of staff is required Third party pensions administration experience preferred, although strong all-round experience within an in-house pensions department, which is not purely process driven will be considered Previous presentational experience would be of distinct advantage to assist with client meetings and new business development activities A high degree of accuracy and attention is essential Confident communicator, able to communicate effectively, professionally and concisely in writing, face to face and/or over the telephone