United Kingdom

First-Line IT Support Agent — Proactive Customer Care, Liverpool

First-Line IT Support Agent — Proactive Customer Care, Liverpool
Description
Cybertill is seeking a 1st Line Service Desk Agent in Liverpool to provide exceptional technical support to retailers. Responsibilities include managing customer service issues, meeting SLAs, and utilizing a knowledge base for solutions. Ideal candidates will possess excellent customer service skills, strong problem-solving ability, and effective communication skills. The role requires flexibility in working hours due to a 7-day operation, with shift patterns covering 08:00 to 20:00. Join Cybertill to help enhance our customer experience. #J-18808-Ljbffr
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First-Line IT Support Agent — Proactive Customer Care has been posted in the Liverpool Customer Service & Call Centre category on Locanto.

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