Technician, Cirencester

My national client is currently looking to recruit a PDRS Technician you will provide the best solution to all water, fire & accidental damage domestic and residential commercial instructions received by the Company, ensuring that the Company's equipment and services are delivered to the customer in a friendly and efficient way establishing strong relationships with our customers ensuring the highest standards of customer service are consistently delivered within agreed service level agreements. Responsibilities: ? Attending all new jobs allocated by dispatch and Team Managers to include all domestic and commercial perils ? Identify and follow through on new business opportunities in area ? Ensuring Company and quality procedures are adhered (Simplicity, Health& Safety, Quality Procedures) ? Carry out moisture surveys and drying techniques as required ? Prepare equipment for use and ensure instruments used are calibrated ? Liaise with customers/loss adjusters/builders/insurance companies/policy holders etc ? Reviewing and making recommendations for new methods and techniques with Team Manager sharing knowledge and experience ? Ensure van is equipped, clean and serviced according to manufacturer's guidelines ? Ensure 'live time' inputting of reports in line with quality procedures ? Update 'live jobs' on a weekly basis ? Ensure own, and others, health and safety and ensure that technicians are fully trained on all aspects relating to their role ? Maintain a visit log for monitoring of jobs and effective forward bookings ? Organising and supervising subcontractors or additional technicians/agency labourers ? Continue professional development through the Gateway to Success framework achieving a minimum standard of Proficient as detailed Knowledge: ? Building knowledge ? Mould/bacteria ? Company products and services ? Technical (water and fire, accidental damage restoration) ? Competitor awareness ? Psychrometrics ? Simply Field ? Understanding of Profit and Loss and Cost Control BDMA Technician (desirable) Please apply online or contact Hayley at Cordant People to discuss the role in more detail. Cordant Group is an equal opportunities employer