Host (Full & Part Time) OTE 19 Pounds, Greater London

London Bridge Rooftop is a 240‑capacity outdoor bar across from the Shard offering top‑notch views of London, cocktails, pints and amazing food. We love our customers and like to make them feel at home. We are looking for outgoing, confident, and lively front‑of‑house staff to join our fun and friendly family.

We are looking for full‑time and part‑time front‑of‑house hosts or hostesses to be our guests’ first point of contact. You should have solid organisational and people skills to ensure a positive experience from arrival until departure, deal with customer email and social media queries about bookings and reservations, and provide excellent customer service and a warm, welcoming experience.

• Welcoming guests to the venue
• Escort customers to assigned tables and provide necessary information
• Ensure that tables are informed when their reservation is nearly finished and tables are cleared in time for the next guest
• Manage reservations to maximise venue occupancy
• Maintain a clean reception area
• Cater to guests who require extra attention
• Address customer's email and social media queries
• Assist wait staff as needed
• Greeting customers upon their departure
• Bringing the vibes and chat that will make customers want to leave a 5‑star review about how great you were

• Excellent communication skills (via email and in‑person)
• Ability to work as part of a team
• Confident, attentive and lively
• Previous work experience as a Host/Hostess or waiter/waitress
• Understanding of booking and reservation systems especially Collins
• Experience in managing reservations
• Ability to think on your feet, adapt and quickly solve problems as they arise
• Ability to work under pressure in a fast‑paced environment
• Demonstratable customer‑service skills
• Strong organisational skills with the ability to monitor the entire venue
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• Ability to work with a welcoming friendly demeanor even on a hectic day

• Salary of £12.21p ph + service charge (currently around £5ph) OTE £17
• Job Types: Full‑time and part‑time
• Staff food and drinks on shift
• Up to 28 days of holiday
• Fun and friendly working environment