Production Technology Assistant, Greater London

Workplace: London White City. The expectation is 5 days in the office.

The role involves supporting the daily operations of the JT Kit Hire department. This includes supplying various ITV Studios productions with essential equipment such as camera kits, memory cards, laptops, and other production tools. A key part of the job is collaborating closely with Production Managers and Co-Ordinators to confirm they have the right equipment, that it is properly maintained, and to offer guidance on its use.

• Organise camera and equipment bookings and advise on costs Prepare equipment for productions to collect
• Log all bookings in the kit tracker system
• Check returned equipment is in good working order and check for any missing parts or damage.
• Liaise with productions for any overdue, missing kit or equipment faults.
• Basic repairs and maintenance of equipment
• Assist with physical collecting, delivering and sending equipment to/from goods in and productions
• Booking in new equipment onto the system and labelling Cleaning and maintaining equipment including formatting memory cards and drives and reinstalling software on editing laptops.
• Proactive approach to identifying potential issues which may impact productions before they arise.
• Maintain and identify areas of inventory which may fall below acceptable stock levels
• Answer, troubleshoot and assist with production team queries Provide cover while other team members are out of the office Work independently and as part of a team sharing information in order to best serve productions.
• Build relationships with productions and be the primary point of contact.
• Cleaning equipment as per ITV Covid-19 guidelines.
• Good interpersonal skills
• High level of computer literacy
• Ability to work under pressure & Independently
• Good organisational skills
• Methodical working practices
• An interest and experience in television production technology
• Experience of basic mechanical repairs
• Proactive approach
• Ability to Prioritise and work to a deadline
• Understanding of MacOS and various memory cards
• Experience of C300 & FS7 cameras
• Understanding of television Production Process
• Basic Editing skills
• Experience of customer service
• Experience of Troubleshooting problems
• Basic understanding of data recovery

You may be required to work additional hours and travel. Possibly be required to work outside of core hours.