Housekeeping Assistant, City of Westminster

Auriens Group is setting the gold standard in later living, no detail is left unconsidered, through exquisitely designed properties, unparalleled services and an exceptional health and wellness offering. We are always looking for passionate, creative, and dedicated individuals to join our team. We seek people who think creatively, who value long term relationships and want to be part of building our exciting brand in luxury later living.

We have an exciting opportunity for a Housekeeping Assistant to join our exceptional team at Auriens Chelsea. This is a fantastic role for someone who takes pride in their work and is passionate about delivering outstanding service within a luxury environment.

You will play a key role in creating a warm, welcoming, and impeccably maintained home for our residents and their guests. We are looking for individuals who bring energy, attention to detail, and a genuine care for people in everything they do.

• Ensure all designated areas and apartments are immaculately clean and presented to the highest standard
• Deliver a genuine, intuitive, and personalised service to residents and their guests
• Report maintenance defects promptly using the correct procedures
• Maintain housekeeping supplies, equipment, and storage areas to a high standard
• Support and train new team members, helping to create a positive and inclusive team environment
• Proactively suggest improvements to enhance efficiency and elevate the resident experience
• Follow all health and safety guidelines, including the safe handling of chemicals and use of appropriate PPE

We are looking for a positive, professional, and detail-oriented individual who takes pride in delivering exceptional standards within a luxury environment.

You will be a confident communicator, able to build strong relationships with residents, guests, and colleagues while providing a warm and personalised service. With excellent attention to detail, you consistently maintain high standards of cleanliness and presentation.

You are organised, reliable, and able to work efficiently in a fast-paced environment, managing multiple tasks with a proactive and flexible approach. A strong team player, you contribute positively to the team and support colleagues when needed.

• Experience as a valet attendant, or a willingness to support laundry operations
• Previous housekeeping experience within a luxury hotel, private residence, or similar high-end environment
• Immaculate personal presentation and grooming standards

• Tiered Company Pension Contributions starting from 6%
• 33 days Annual Leave
• Life Insurance Cover
• Annual Discretionary Bonuses
• Medicash
• BHn Extras
• Employee Assistance Platform, also offering a range of added benefits
• Various Salary Sacrifice Schemes (C2W, Tech and Electric Car)
• Enhanced Maternity, Adoption and Paternity Pay
• Long Service Awards
• Meal on Shift
• Recommend a Friend Bonus
• Dry Cleaning
• 2 paid volunteer leave days per year