Housekeeper, City of Westminster

An amazing opportunity to join the team in Housekeeping at The Londoner Hotel as a Housekeeper. This role comes with excellent training and fast track career progression.

• As a Housekeeper you will be responsible for supervising the housekeeping team, ensuring standards are maintained and delivered at all times within both rooms and public areas.
• You will provide clear feedback to Room Attendants and House Stewards if there areas are not up to the required standards and will provide training where necessary.
• You will be responsible for providing training to all new starters, ensuring that that they have the appropriate buddy in place for a duration of time that enables them to reach and maintain the high standards of cleanliness that is required.
• You will ensure a high level of customer service is delivered at all times in line with our core values and standards which are to exceed guest expectations.

• Previous housekeeping supervisory experience is required ideally within a 4- or 5-star hotel operation.
• The ability to lead, train, coach and develop a team.
• Demonstrates excellent attention to detail and customer service skills.
• Is able to communicate clearly and respectfully with all team members bearing in mind that English will not be the first language for many.
• Understands the importance of teamwork and works collaboratively with other departments.

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.