Dispatch & Stores Operative, Greater London

About the Role

We are looking for a reliable, organised and proactive Dispatch & Stores Assistant to support the smooth day‑to‑day running of our dispatch, stores and kitchen operations.

This is a hands‑on role that involves assisting with dispatch coordination, receiving and organising deliveries, stock control, food preparation support and maintaining excellent hygiene and safety standards throughout the workplace.

The successful candidate will work closely with the Dispatch Co‑ordinator and Stores Co‑ordinator and will also provide cover during periods of absence. During quieter periods, you will support the wider kitchen team with basic food preparation and additional operational tasks.

Key Responsibilities Dispatch & Order Fulfilment

• Assist with checking orders to ensure accuracy before dispatch.
• Support the coordination of dispatch timings to meet production and delivery schedules.
• Ensure all items are dispatched safely and on time.
• Maintain clean, safe and organised dispatch areas.

Receiving Goods & Storage

• Assist with checking supplier deliveries for quantity, quality and damages.
• Record temperatures of chilled and frozen deliveries.
• Store goods correctly in line with Food Safety and Food Hygiene standards.
• Maintain FIFO stock rotation procedures.
• Keep storage and stock areas clean and organised.

Stock Control & Operations Support

• Maintain accurate inventory records and support stock counts.
• Assist with stock replenishment and ordering processes.
• Organise products and ingredients for kitchen sections.
• Prepare ingredients in line with production plans.
• Support chefs with stock readiness and operational requirements.

Health & Safety & COSHH

• Follow all Health & Safety procedures and company policies.
• Ensure safe use, handling and storage of cleaning chemicals.
• Maintain hygiene stations and cleanliness standards.
• Report hazards, damages or equipment issues promptly.

Cleaning & Housekeeping

• Maintain high standards of cleanliness across all operational areas.
• Follow cleaning schedules and procedures.
• Assist with waste management and recycling processes.

General Responsibilities

• Support the kitchen and operations teams as required.
• Assist with food preparation during quieter periods.
• Attend training sessions and team meetings.
• Contribute to continuous improvement initiatives.
• Carry out additional duties as reasonably required.

Person Specification

We are looking for someone who is:

• Highly organised with excellent time management skills.
• Able to work independently and under pressure.
• Detail‑oriented and accurate in their work.
• Reliable, punctual and proactive.
• Able to follow instructions and Health & Safety procedures carefully.
• Physically fit and comfortable with lifting and manual handling duties.
• A strong team player with a flexible attitude.

Desirable Experience

• Previous experience in dispatch, warehouse, stores or food production environments.
• Knowledge of Food Hygiene, HACCP or COSHH procedures.
• Experience working within a fast‑paced kitchen or manufacturing setting.

Benefits

• Contributory pension scheme.
• Grow your career with our Career Pathways and MyLearning programmes.
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
• Up to 44% off cinema tickets to enjoy your favourite blockbuster.
• Receive cash rewards every time you spend and use them on a wide range of brands.
• Unwind with free wellness, mindfulness and exercise classes.
• You can share all discounts and offers with your friends and families.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!