Waiter / Waitress - Rotunda Bar and Lounge, Greater London

Four Seasons Hotel London at Tower Bridge is seeking a Waiter or Waitress to join the Rotunda team. This is an opportunity for a hospitality professional who enjoys variety, guest interaction, and working within a refined but dynamic environment.

As a Waiter or Waitress in Rotunda, you will deliver a polished, attentive, and personalised dining experience across breakfast, lunch, afternoon tea, and evening service. You will be responsible for guiding guests through the menu, serving food and beverages with confidence, and ensuring every interaction reflects Four Seasons standards.

• Deliver attentive and professional food and beverage service in line with Four Seasons standards
• Build strong menu knowledge, confidently explaining dishes, drinks, and recommendations
• Take orders accurately and ensure timely service
• Collaborate with kitchen and bar teams to ensure a seamless guest experience
• Prepare and maintain tables and service areas to a high standard
• Identify opportunities to enhance the guest experience, including upselling where appropriate
• Respond to guest requests and feedback with care and efficiency
• Maintain a clean, organised, and welcoming environment at all times

• Previous experience as a waiter or waitress in a hotel, restaurant, or similar environment
• Strong communication skills and confidence interacting with guests
• Good knowledge of food, beverage, or willingness to learn
• Professional presentation and a positive attitude
• Ability to work in a fast‑paced environment while maintaining attention to detail
• Strong teamwork and organisational skills
• Flexibility to work shifts including evenings, weekends, and public holidays
• Right to Work in the UK

• £39,000 annual package inclusive of base salary and service charge
• 40 hour working week
• Excellent training and clearly defined career development pathways
• Strong internal progression opportunities across London and the global Four Seasons portfolio
• Holiday entitlement increasing with service up to 33 days
• Up to two paid Wellness Days per year
• Company Sick Pay, increasing with service
• Life insurance while on duty
• Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
• 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
• Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
• Discounted gym membership with City’s Leonardo Hotel
• Bupa Dental Cover and MediCash healthcare plans available
• Enhanced maternity and paternity pay
• Uniform with complimentary professional dry cleaning from day one
• Season Ticket Loan and Cycle to Work scheme available from day one
• Access to Wagestream for greater pay flexibility and discounts
• Employee recognition programmes including monthly awards and events
• Annual themed team events plus regular social, charitable and sporting activities

If you are passionate about hospitality, enjoy working in a lively and premium environment, and take pride in delivering exceptional service, we would be delighted to hear from you.