Client Experience Host, London

Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers. Job Description The role is to deliver an exceptional customer experience for all internal and external customers visiting the corporate facilities ensuring that every activity delivered is of the highest standard. They will take ownership of reception and meeting room area ensuring company guidance are always followed, H&S compliance is maintained, as well as a positive cooperation with the other service partners. They will provide a warm and professional welcome and ensure that a 5-star client journey is delivered at all times Salary: £29,400 Hours: 40 Hours (Operational Hours 7am - 7pm shift work)  Qualifications We are looking for a warm and enthusiastic individual with a passion for service and attention to detail. They must be willing to go above and beyond to create exceptional experiences for our clients. They must have strong organisational, communication skills and demonstrate a keen level of pro-activity with a range of tasks. The ideal candidate must be flexible and they will be the go to person for anything for the client. The ideal candidate must have a proven track record in delivering outstanding customer service.  Additional Information What's in it for you? Excellent holiday allowance Pension contributions, Life insurance Enhanced annual leave Recommend a Friend Bonus Scheme Thank you voucher scheme. 24-hour personal helpline for employees, providing counselling & information services. Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people.