Civil Enforcement Officer Apprentice, London

Civil Enforcement Officer (Apprentice)

Love being outdoors? Enjoy helping people? Want a role that makes a real difference in your community?

Join Marston Holdings and start a career where you can earn while you learn! This apprenticeship is open to applicants aged 18+ and offers the chance to gain real workplace experience while working towards a Customer Service qualification, with full on the job training provided.

We’re looking for friendly, confident people, people to patrol local streets, keep parking safe and fair, support the public, and help keep our neighbourhoods running smoothly. You may know us best as Traffic Wardens or Parking Attendants.

What’s in it for you

• Full training and personal development
• Customer Service qualification
• Permanent, full-time role (42.5 hours/week)
• A wide range of flexible staff benefits, from high-street discounts to wellbeing and lifestyle perks
• 20 days’ holiday plus bank holidays

What you’ll be doing

You will patrol public streets and car parks, helping keep communities safe and accessible by:

• Advising the public on parking rules and safe parking
• Issuing Penalty Charge Notices to incorrectly parked vehicles
• Responding to public enquiries professionally and courteously
• Reporting abandoned vehicles and equipment issues
• Supporting enforcement colleagues when required

What We’re Looking For

• Strong communication and customer service skills
• Self-motivated and able to work independently
• Comfortable working outdoors
• Ability to work shifts and handle challenging situations calmly

No previous experience is required — training and support will be provided throughout your apprenticeship.

About Us

Marston Holdings (including our NSL brand) delivers leading technology enabled services to support communities, government and private sector partners. Our Transportation team helps keep streets safe, accessible, and welcoming—you’ll recognise us as the friendly faces out and about in your local area.

All offers are subject to DBS clearance. We are an equal‑opportunity employer committed to inclusion and fairness for all.

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