Makeup Artist - Battersea Power Station, London

Position: Makeup Artist (Permanent, 37.5 hours/week, any 5 in 7 days)

Location: Battersea Power Station

• Build long‑lasting client relationships through tailored, memorable experiences both in‑store and online.
• Deliver expert personalised makeup consultations that captivate and educate clients.
• Share product benefits, category knowledge, and application techniques with confidence to clients and colleagues.
• Host masterclasses and in‑store events to elevate the makeup category.
• Use clienteling and data capture tools to actively recruit new clients and grow the client portfolio.
• Help achieve individual and counter sales targets & KPIs.

• A collaborative and team‑first mindset.
• A passion for client experience.
• The ability to quickly build rapport and create meaningful client connections.
• Confidence in delivering makeup masterclasses and engaging events.
• A strong understanding of makeup artistry.
• Experience in a client‑facing retail environment.

• Creating memorable experiences for clients.
• Working in a collaborative environment that encourages people to perform their best.
• Providing coaching and guidance to team members on all aspects of makeup, empowering them to confidently deliver exceptional customer service and achieve sales goals.
• Using empathy and insight to understand client needs.
• Contributing to sustainability initiatives across the company.

• Physical Wellbeing: Private Medical Insurance covering pre‑existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax‑exempt bike and/or accessories.
• Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including supermarkets, gyms, days out and more.
• Mental Wellbeing: Employee Assistance Programmes and support lines.
• Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee‑Only Sales.
• Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.