Technical Product Manager - People Hub, London

• Collaborate with engineering teams to ensure that technical solutions meet product requirements and provide technical guidance to guarantee solutions are technically feasible, scalable, maintainable, and meet quality standards.
• Guide the engineering process by managing product backlogs, creating and refining product requirements into user stories with clear acceptance criteria.
• Participate in team ceremonies such as sprint planning, daily stand‑ups, and retrospectives to ensure clear understanding of product priorities.
• Triage and resolve product‑related issues, working with engineering to address bugs, and communicate with stakeholders to manage expectations.
• Identify upcoming risks and proactively implement strategies to mitigate them to ensure successful product delivery.
• Make trade‑off decisions with the Product Manager when faced with conflicting priorities, resource constraints or technical limitations.
• Work closely with stakeholders across engineering, design, marketing, commercial and customer success teams to ensure successful product development.
• Analyse data and metrics to inform product decisions, measure product performance and identify areas for improvement.
• Support a strong culture of knowledge sharing and product decision‑making documentation.

• Demonstrated experience as a Technical Product Manager in a modern software or product organisation.
• Proven ability to create and manage backlogs, writing clear user stories with concise acceptance criteria.
• Capability to prioritise features, requirements and tasks based on customer needs, business goals and technical feasibility.
• Competency to participate in technical discussions, code reviews and architecture decisions.
• Continuous focus on understanding customer needs, pain points and motivations to develop valuable products.
• Strong analytical skills to collect, analyse and interpret data to inform product decisions.
• Ability to work effectively with cross‑functional teams, including engineering, design, marketing, sales and customer success.
• Flexibility to adapt to changing market conditions, customer needs and business priorities.
• Strong problem‑solving skills to overcome technical, business and customer challenges.
• Experience operating with Agile development methodologies such as Scrum or Kanban.
• Understanding of programming concepts, including data structures, algorithms and software design patterns.
• Knowledge of technical architecture, including system design, scalability and performance optimisation.

• Time Off & Work‑Life Balance: 25 days annual leave plus bank holidays, option to buy up to 10 extra days; up to 3 extra days off for volunteering.
• Financial Well‑being & Security: Pension contributions with 5 % employer match; income protection up to 75 % salary cover for long‑term illness; life assurance with 4 × salary tax‑free lump sum; critical illness cover with £25 000 lump sum (extendable to dependents).
• Health & Perks: Private medical insurance with fast access to private healthcare; health cash plan for physio, therapies and more; dental insurance covering routine and emergency care; affinity groups; bounty bonus for referring a friend.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency so every candidate has an equal chance to contribute to our mission.

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