Senior Product Manager, London

As a Senior Product Manager at Ben, you will challenge the complexity in the employee benefit domain and constantly deliver value to our users by solving some of our most complex customer-facing problems.

Things you will be working on

• Own Product discovery within areas of the Ben business, working closely with our Head of Product and other senior stakeholders to understand some of our most complex and ambiguous problems.
• Collaborating with key business stakeholders to help drive the product strategy and roadmap.
• End‑to‑end ownership of your dedicated product area, from idea creation to discovery to development to go‑live.
• Ensuring the voice of the customer is heard throughout the product development process, from speaking with our Customer Support, Sales & Success teams, to interviewing customers.
• Leading product shaping and prioritisation by framing problems, defining scope and appetite, and collaborating closely with design and engineering to move the right bets forward.
• Working closely with Marketing, Customer Success & Support to ensure feature releases are successful, whilst measuring the impact the feature has post‑release.
• Help us solve complex business problems by breaking it down into smaller pieces, finding truth & insights by going straight to the source and developing highly user‑friendly products.
• Several years of product experience in the B2B SaaS space, in a high‑growth environment.

You will love this role if you have

• A proven track record of delivering ambitious, complex products with full ownership that truly hit the mark.
• You are a strategic thinker who combines commercial pragmatism and experience navigating senior stakeholders to deliver at pace.
• An entrepreneurial mindset – you are always looking for new product ideas to test and validate.
• Superb prioritisation and communication skills.
• Above all, you love problems (and solving them, of course!).

You will not love this role if you…

• Aren’t comfortable working in a fast‑paced environment.
• Are not ready to own your own results and be held accountable.
• Like maintaining the status‑quo and aren’t willing to think outside the box.
• Like a lot of structure and processes, we are a start‑up and are still working things out and we don’t always know what’s next.
• Are not comfortable with ambiguity, we will give you guidance but sometimes you have to work things out.
• Wait for others to step up, or to be told what to do. We are a high‑performance and high‑reward workplace and are looking for people who are proactive.

Our Compensation & Benefits

• Competitive base salary + equity, so you own what you build.
• £100 monthly personal Ben Balance: for whatever works for you, whether that’s Netflix, Spotify, or a coffee. This allowance will increase by £50 for each year of service until you reach £250.
• Weekly lunch provided in the office so you can spend quality time with the team over some tasty food.
• 28 days of holidays a year plus bank holidays. Your holiday entitlement will increase to 30 days at your 3rd year of service.
• Day off for your birthday.
• Work‑from‑anywhere scheme, allowing you to work from abroad.
• Enhanced parental leave and a workplace nursery scheme to support the cost of childcare in a nursery setting.
• Comprehensive Private Medical Insurance.
• Funded Life Assurance cover with the option to voluntarily increase, including an annual health check.
• Comprehensive and tailored mental health support and professional coaching through a leading provider.

Diversity and Culture at Ben

We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. All applications are very much welcome.

#J-18808-Ljbffr