Ecommerce Director, London

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilising more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimises and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com.

We are looking for an Ecommerce Director to join our European Team in London to support the scaling of the business by driving the performance of the brands we represent on Amazon and other Marketplaces. This is a commercial leadership role with Europe wide responsibilities. The role reports into the VP of Ecommerce and will lead a team of both Senior eCommerce Managers and Senior Advertising Strategists.

• Drive revenue and profit growth for your portfolio of brands in the EU across marketplaces through a data driven approach.
• Define and execute against a clear end to end plan to achieve targets via promotional planning, seasonal phasing, NPD launches, advertising campaigns, SEO/Content optimization, CX and operational improvements.
• Director will manage both Senior eCommerce Managers and Senior Advertising Strategists to deliver core commercial objectives across brand and advertising.
• Proactively manage internal and external stakeholders to ensure that an efficient operation is delivered across the end-to-end value chain. Leading by example by getting into the details and relentlessly seeking out opportunities to drive sales and remove defects.
• Own the budgeting process and forward-looking plan for your portfolio of brands to include, sales, profit margins and investment levels.
• Build trust with your brand portfolio to deliver outstanding client satisfaction.
• Have a passion for continuous improvement by using tech to build and automating processes to scale the business at pace.

• Proven commercial leadership experience working within an ecommerce business, with prior marketplace experience preferable but not required.
• Demonstrated experience leading and developing teams to achieve business goals.
• Ability to provide clear direction, foster collaboration, manage performance, and support professional growth.
• Analytical and able to make sense of data and complexity.
• Can influence externally and internally to achieve common goals.
• Able to deal with ambiguity and to thrive in a fast-paced, start-up-type environment by pivoting priorities.
• A proactive nature, problem and innovative solver.
• Excellent time management and organisation skills to prioritise workloads effectively.

• 28 days Holiday (increasing to 32 days with each year of service)
• Competitive salary and stock option available upon joining
• Hybrid working (3 days a week in the office Tues-Thurs)
• Private Medical Insurance
• Enhanced Pension Scheme
• Enhanced Maternity and Paternity leave and pay
• Nursery Scheme
• Cycle to Work Scheme
• Work from Anywhere policy for up to 4 weeks a year
• Free breakfast and snacks in the office
• Regular company socials

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.