Part Time Key Holder, London

Company Description

Hayley Menzies is a London-based contemporary luxury fashion brand, specializing in silk garments, knitwear, and timeless pieces crafted for individuals with a bold and refined sense of style. Founded in 2011 at Portobello Market, the brand grew quickly, earning a loyal following for its unique aesthetic that blends luxury with rebellious charm. Inspired by the founder's diverse experiences, Hayley Menzies embodies creativity and individuality. Today, the brand is available in over 100 stores across 17 countries worldwide.

Role Description

We are seeking a dedicated and enthusiastic Part-Time Key Holder to join our team in the London Area, United Kingdom. This is an on-site role and involves supporting daily retail operations, ensuring the smooth execution of opening and closing procedures, and delivering exceptional customer experiences through personalized service. Additional responsibilities include assisting with visual merchandising, maintaining the store's appearance, and ensuring sales targets are met.

Qualifications

• Strong understanding of Product Knowledge to recommend and present items effectively
• Excellent Communication skills to engage with customers and team members
• Experience in Retail Sales and achieving sales targets
• Customer Service and Customer Experience skills to provide a high level of satisfaction
• Ability to work collaboratively in a team-oriented environment
• Passion for fashion and familiarity with luxury brands is preferred
• Punctuality, reliability, and attention to detail
• 3 days per week with opportunity for additional shifts
• £13 per hour
• Previous retail/key holder experience preferred
• Confident opening and closing the store independently
• Act as a Brand Ambassador, delivering outstanding customer experience and representing the brand in-store
• Excellent customer service and communication skills
• Reliable, organised, and flexible availability
• Comfortable handling with tills and daily store operations
• Ability to support the team and maintain store standards
• Must be eligible to work in the UK

We’re looking for someone proactive, trustworthy, and passionate about retail and brand experience.

To apply, please send your CV and availability.