Bartender - Live In, Brockenhurst

Rhinefield House is a luxury hotel located in the New Forest National Park, known as an award‑winning AA four‑red‑star property. The Food & Beverage Assistant/Bartender role will support daily service and contribute to the guest experience.

• The role involves preparing food and beverage service areas to Hand Picked Hotels standards, ensuring high presentation standards.
• Maintain knowledge of menu items, allergens, and preparation style.
• Provide accurate product descriptions with recommendations based on guest preferences.
• Work enthusiastically with team members to achieve departmental goals.
• Maintain basic knowledge of the wine list and stock availability, understand food and wine matching principles.
• Be inspired, have fun, and enjoy being part of the Hand Picked Team.

• Current base knowledge and experience of food and beverage in a quality‑driven hotel or hospitality environment.
• Enthusiastic and willing to take on new responsibilities.
• Flexible approach to assist in different areas of the hotel as business and guest needs dictate.
• High level of emotional intelligence to anticipate guest needs and provide a Hand Picked experience.
• Demonstrate how to deliver guest experience standards above and beyond, ensuring guests have a high‑quality, personalised, magical experience.

• Competitive salary of £13 per hour plus share of service charge.
• Full‑time role, 5 days a week including weekends on a rota basis, 40 hours per week in practice.
• Company pension scheme with generous employer contribution.
• Life assurance scheme.
• Employee Assistance Programme.
• Company sickness scheme.
• 28 days holiday per year including bank holidays, increasing to 33 days with length of service.
• Career progression with in‑house and external training, including apprenticeships up to level 7 and WSET levels 1 and 2.
• Annual loyalty awards.
• Online retail discount platform.
• Opportunity to build friendships and celebrate diversity and inclusion.
• Hand Picked Hotels is an Equal Opportunities employer.

Candidates must be eligible to live and work in the UK.