Talent Management Administrators (Fixed-Term), Maidenhead

N2O is an award-winning creative brand experience agency and part of GLOBE GROUPE, the leading European shopper house dedicated to brand marketing.

Trusted by some of the world’s most successful brands, N2O specialises in crafting insight-driven, relevant, engaging, and measurable campaigns that deliver results at home, in-store, out-of-home, and online.

Our headquarters is in Maidenhead, with additional sites in Welwyn Garden City, Hook, and Bedford.

We are recruiting Talent Management Administrators to support our busy Talent Management Department over the summer by managing the daily administrative tasks associated with booking contractors for our marketing campaigns. You’ll be working in a fun, passionate and supportive team, and get exposure to lots of different types of brand activations. Full training will be given.

Key Responsibilities:

• Supporting the team by responding to emails regarding opportunities, expenses, campaign check ins, check outs
• Liaising with contractors in the field via our chatbot to provide quick, efficient answers to questions
• Answering inbound calls from Brand Ambassadors and dealing with queries.
• Maintain accurate and up-to-date records in our internal contractor database (BMS).

Requirements

• This is a fixed-term role, working full-time during the summer period (June to September), with the expectation of continuing to support weekend teams thereafter.
• Hours: 35–40 hours per week.
• Working pattern: 5 days per week, comprising:
  • 4 weekdays (Monday to Friday), and
  • 1 Saturday or 1 Sunday
• Following the summer period, the successful candidate will be expected to continue working weekends to support ongoing operational requirements.
• Good command of the English Language for verbal (among team and telephone contact with external clients) and written communication skills (for email communication)
• Excellent telephone manner
• Reliable and good team player
• Competent IT skills and able to use Outlook, WORD, and basic EXCEL
• Preferred: Some previous office work experience
• Happy to work in our lovely Maidenhead office

Benefits

• Salary will be in line with National Minimum Wage
• 23 days annual leave FTE (plus bank holidays) - for this role it will be pro-rated
• Retail Discount Scheme
• Employee Assistance and Wellbeing Programmes
• Digital 24/7 GP service from Day 1
• Onsite perks at Head Office: free gym, free lunch Mondays, parking, and café access