Retail Showroom Advisor /Appointment generator, DH1

Retail Showroom Advisor /Appointment generator This is a fantastic opportunity to work for one of the London Stock Exchange Group?s Top 1000 Companies to Inspire Britain 2020. Pennine Home Improvements are a leading installer of conservatories, orangeries, double glazing windows and doors throughout the North East. We are currently recruiting for a Retail Showroom Advisor /Appointment generator. You will work in a stunning showroom environment, meeting and greeting potential customers, booking appointments and promoting our windows, doors, conservatories, replacement roofs and orangeries. You will generate appointments and ensure our customers get the best possible retail experience. The role is based at our Durham showroom and on occasion our Long Benton showroom to cover for Staff holidays. This is a target-driven role, where you will be expected to generate high quality leads. You must also record all details of the customer journey accurately, so attention to detail is vital! You will be representing Pennine to the public; therefore, you and your sales area will maintain smart and presentable standards. You will maintain excellent relationships with the store staff and internal departments. You will be experienced at providing excellent customer service to new and existing customers, both face-to-face and over the telephone. You will be able to offer flexibility to your working hours and be available to work Monday to Sunday Competitive rate of pay plus excellent commission across the company?s sales. Successful candidates will have at least one year?s experience in a sales and target driven role, have a full driving license and access to their own transport. Role Responsibilities Leads generation * To generate leads for the Pennine sales team by approaching prospects within Pennine static and mobile sites and creating appointments; * Maximise leads and pitch rates across the Pennine catchment area in North East England; * Act as a link between Pennine Marketing and Sales Teams; * Maintain excellent internal and external relationships in particular with sales and marketing teams; * You will on a day to day basis manage appointments, generate leads, meet and greet customers and report leads and appointments to Sales and Marketing Managers; * You will follow up initial customer contact as well as issuing appointments to our Sales Representatives. Personal presentation * To ensure you are smart and presentable, wearing Pennine branded clothing always. Marketing materials * To distribute Pennine brochures to potential customers who make appointments; Showroom presentation * To ensure that the presentation of any occupied Pennine showroom meets the standard described of Pennine; * To take appropriate care of the Pennine stand and report any damage or faults to the Senior Lead Manager. Meetings * To attend Marketing meetings as and when required. Training and development * To undertake any training required. Being Pennine * To always ask yourself and the other members of the Pennine team, ?How can we do better? How can we improve what we do?? To never stop developing. To have ideas. * To care about the detail ? to ensure that every interaction with the customer -no matter how small - is of an exceptional standard. Please send your CV and covering letter detailing your salary expectations including the added value you can bring to our business